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Refund Policy

At QuantumPLR, we're committed to providing high-quality PLR products and excellent customer service. We want you to be completely satisfied with your membership. That's why we offer a 30-day money-back guarantee, subject to the following terms and conditions.

30-DAY MONEY-BACK GUARANTEE

We stand behind the quality of our PLR products and want you to experience their value risk-free. If you're not satisfied with your QuantumPLR membership for any reason, you can request a full refund within 30 days of your purchase, provided you meet the eligibility criteria outlined below.

ELIGIBILITY FOR REFUND

To be eligible for a refund, you must meet the following conditions:

1. Your refund request is made within 30 days of the original purchase date.
2. You have downloaded fewer than 5 products from our library (only counting Premium Products).

Premium products are all products that are not available for download for members with an active "Free" membership, i.e. members must have an active paid membership (either "Gold" or "Diamond") to download these products.

We track all downloads through our software, recording the exact date, time, and product details for each download.

If you are unable to download products because of technical issues, and it takes us more than 14 days to either fix these issues or to provide you with an alternative download method, you automatically become eligible for refund. This only applies in case you have requested the refund within the 30 days of the original purchase date (see point #1).

HOW TO REQUEST A REFUND

If you meet the eligibility criteria and wish to request a refund, please follow these steps:

1. Contact our customer support team via Helpdesk ticket or by emailing us at [email protected] with the subject line "Refund Request."
2. Provide your account email address, QuantumPLR username and the reason for your refund request.
3. Our team will review your account activity to confirm your eligibility. All refund requests are reviewed within 24 hours.
4. If approved, we will process your refund within 5-10 business days.

INELIGIBILITY FOR REFUND

Please note that you will not be eligible for a refund if:

1. More than 30 days have passed since your purchase date.
2. You have downloaded 5 or more premium products from our library.
3. You have violated any terms of our Terms of Service.

PROTECTION OF DIGITAL ASSETS

Our refund policy is designed to provide a fair opportunity for customers to try our service while protecting our valuable digital assets. By limiting refunds to members who have downloaded fewer than 5 products, we aim to prevent misuse of our PLR content.

CONTINUOUS IMPROVEMENT

We're always working to improve our products and services. If you're considering a refund, we encourage you to reach out to our support team first, either via Helpdesk ticket or by emailing us at [email protected]. We may be able to address your concerns or provide additional assistance to help you make the most of your QuantumPLR membership.

QUESTIONS?

If you have any questions about our refund policy or need further clarification about our product or services, please don't hesitate to contact us. We're here to help!

UPDATES AND CHANGES TO REFUND POLICY

We reserve the right, at any time and without notice, to add to, change, update, or modify this Refund Policy, simply by posting such change, update, or modification on the Site and without any other notice to you. Any such change, update, or modification will be effective immediately upon posting on the Site.

Last updated: 15th of October, 2024.
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